1. There is NO minimum order value
  2. There is NO restriction of weight or volume
  3. Shipping costs are automatically calculated by the system at the check out 
  4. We offer standard delivery only, which can take 2 to 4 working days

Other important info:

  1. Please note we deliver by express courier ONLY: you cannot reserve a specific time for delivery.  Once we dispatch the order, the system will notify you automatically about the status of your shipping.
  2. Offers for free delivery apply for most of UK mainland areas in England, Scotland & Wales.
  3. Orders regularly placed and paid will be processed in the next working days and then dispatched by express courier services. 
  4. If for any reason there is a problem, we will promptly come back to you providing the best solutions

Shipping costs are automatically calculated by the system at the check out.
SMS notifications work only for UK mobile numbers; if you put a foreign mobile at the checkout you will be then notified by email only. 

DPD are our logistic partners for deliveries 



Our policy lasts 7 days from the time you received the delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as fresh food, some health and personal care items cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

To return your product, you should mail your product to:
The Sicilian Delicatessen, 313 Railton road, SE24 0JN, London, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an order over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.